AdvicePay has promoted Kelsey Lewis, most not too long ago head of buyer success, to the function of president on the well-known billing and cost system supplier for monetary advisors.
Co-founder Alan Moore will stay in his function as CEO of the Bozeman, Mont.-based firm, which has grown to 30 workers and now serves 23 enterprise-size purchasers, together with Cetera Monetary Group, Cambridge Funding Analysis and Kestra Monetary, amongst others.
In February 2023, Moore introduced he could be leaving his place as CEO at AdvicePay and shifting into the function of government chairman of the board. He returned to the function of CEO in March, nevertheless, when Alex Sauickie’s tenure within the function ended after just a little over seven months as first reported by Citywire.
Earlier than changing into president, Lewis had served as its inaugural head of buyer success at AdvicePay since December 2021.
The corporate stated it has but to call a brand new head of buyer success however will start hiring quickly.
Lewis stated her expertise dealing with buyer considerations and “genuinely having a ardour for serving to folks succeed” would inform her new function as president.
“It’s a good confluence of my expertise and expertise,” she stated. “I’ll maintain our clients and teammates on the coronary heart and middle of every thing we do.”
Moore co-founded the corporate with Michael Kitces in 2016 as a instrument to deal with billing for advisor members of the XY Planning Community, which charged month-to-month retainer charges. Since then, an enterprise model of the service has expanded to bigger purchasers and has been built-in with Envestnet | MoneyGuide.
In April 2021, AdvicePay added a brand new function known as Deliverables, an oversight service meant to assist enterprises systematically monitor, report and handle the monetary planning documentation produced by their advisors. That function’s launch got here simply days after the agency celebrated $100 million in monetary planning charges having handed by the platform. Later that 12 months, the startup added Engagements to its platform, designed to make it simpler to standardize customized workflows at enterprises, as they monitor deliverables and supply assist for advisors who’ve fee-for-service choices, reminiscent of monetary planning.
AdvicePay has raised $3.8 million in funding over 4 rounds, in response to Crunchbase.com.