Defending weak shoppers
ASIC has launched a brand new abstract doc detailing methods for figuring out and aiding First Nations shoppers who’re experiencing or are liable to monetary abuse.
The initiative follows a digital workshop held on March 14.
Workshop insights and targets
In the course of the March workshop, which included numerous monetary companies trade representatives, discussions targeted on community-led options that would assist help weak shoppers.
“The workshop offered context on the distinctive cultural circumstances and experiences of First Nations shoppers, and highlighted alternatives for enhancements throughout a spread of monetary service suppliers to make sure First Nations shoppers impacted by monetary abuse are appropriately and sensitively supported,” ASIC mentioned in a media launch.
Upcoming initiatives
ASIC has introduced plans to proceed these efforts with one other workshop scheduled for June. This session will think about finest follow engagement methods for First Nations shoppers and communities, aiming to foster a deeper understanding and simpler help mechanisms throughout the monetary companies sector.
Ongoing engagement and sources
These workshops are part of ASIC’s ongoing dedication underneath its Indigenous Monetary Companies Framework to enhance monetary companies for Indigenous Australians.
Get the most popular and freshest mortgage information delivered proper into your inbox. Subscribe now to our FREE every day publication.
Sustain with the most recent information and occasions
Be part of our mailing checklist, it’s free!